Acting together, we achieve more! Members can count on mutual support, help and tangible business benefits. It is not just a network of workshops, but a group of partners who aspire to success together!
Uniform colors and logo are fundamental to building brand awareness and uniqueness. Emphasize your membership of the Q-Service Truck network today and discover our wide range of products marked with our logo.
Faster and more convenient access to computer programs
Running a business with Q-Service Truck is much easier, thanks to access to innovative tools that facilitate business management at special prices or even completely free. These solutions include Inter Cars e-Catalog, e-Sowa or HaynesPro TRUCK that simplify the daily work in the garage and increase the efficiency of operations.
Special offer for garage equipment
A modern garage must have the best equipment available. In today's world, this is a necessity, not an option. We offer our garages the opportunity to purchase specialized equipment and tools from the Inter Cars range under special conditions. As an example, we can take the KTS TRUCK diagnostic tester or the BAT 115 battery tester.
Dedicated trainings
Professional development of employees is one of the priority ideas at Q-Service Truck. For this reason, we prepare regular technical courses especially for our chain members. All this is provided by highly qualified specialists from Inter Cars and top manufacturers. Courses are either on-site or online, including Knorr, Wabco authorizations on preferential terms.
Access a private Facebook group
The community we created on Facebook is a closed space that brings together members of the chain, who share expert advice on topics such as vehicle diagnostics. It's a place where we share special offers and promotions available exclusively to Q-Service Truck garages. You always have the most important information in one place and the possibility of knowledge exchange.
Access to unique knowledge
The garages in our chain deal with vehicles of various brands, but many have specialist authorizations from car manufacturers. Therefore, as a Q-Service Truck chain, we have access to extremely extensive knowledge that is often not available to independent garages. Cooperation with Inter Cars offers development opportunities, including the possibility of becoming a FORD TRUCK dealer or BYD service.
Work clothes
We offer all the garages in the network the possibility of complete rental of work clothes together with the service. The clothing is professionally cleaned and each service can prepare outfits with the individual logo. Q-Service Truck logo clothes are available in stock for own purchase or can be received from Inter Cars during promotional campaigns.
Dedicated special promotions
Another point that differentiates us is the attractive promotional campaigns exclusively for affiliated garages. Participants are guaranteed exciting prizes after completing the plans. Every three months, garages take part in quarterly promotions created exclusively for them. Cooperation with Bosch, Castrol, MANN, Prometeon and ZF guarantees continuity of promotional campaigns for members.
Legal assistance
We are aware of the daily problems of an entrepreneur who runs a garage. Having trouble with unscrupulous contractors? Does the customer request repair or want to terminate the contract? Don't want to pay for the service? We help you get out of any difficult situation. We support garages at all levels, also providing specialist legal support for members of our network.
Fleet repairs
Through the truck repair program, we send service orders to the garages that collaborate with Inter Cars. We are the payer for these secure garage orders. In return, we expect reliable work and communication through the system. We are there to help when problems arise. Of course, the first choice when placing orders is to choose our garage chain Q-Service Truck.
Authorization of manufacturers
The possibility of obtaining the authorizations of the manufacturers of parts on preferential terms provides access to the latest technologies and technical information according to the standards. This special collaboration with original parts suppliers ensures that garages in the Q-Service Truck network benefit from up-to-date knowledge and specialist technical support for all types of repairs and servicing.
Bio Service
Bio Service is an Inter Cars program that deals with the management and disposal of garage waste in a holistic manner. We take care of all the waste generated and simplify the paperwork to the minimum necessary. In addition to waste separation assistance, we offer advice and support for responsible waste disposal, complying with all environmental regulations in force for the automotive industry.
Check the terms and conditions of cooperation
Possession of the necessary equipment
We are committed to ensuring that all garages in the chain are of the same high standard. We ask that they have the necessary tools to perform repairs. A list of them is available to our candidates. If a candidate does not have all of them, they have time during the cover letter period to complete the offer. And by shopping at Inter Cars - they can acquire them completely free of charge by fulfilling the contractual obligations that will allow them to pay the cost of the devices.
Adequate range of services.
We define the scope of services to be performed by a garage associated in the chain. All this to ensure that the customer can benefit from a wide range of services in each Q-Service Truck garage, provided at a similar level. Of course, we also help you acquire new qualifications and licenses to meet our requirements.
Openness to cooperation
We are looking for garages that want to identify with Q-Service Truck and work closely with other members of the organization. We are committed to effective communication and a good atmosphere. One of the many communication channels within the chain is a closed Facebook group to which all Q-Service Truck members belong. We also organize regular meetings. Attending meetings is key to being part of the Q-Service Truck chain.
Manufacturer's Authorizations
A prerequisite within our organization is to have at least three manufacturer approvals from component or vehicle manufacturers, including one for pneumatic systems. We help to obtain these permits, but the garage itself must demonstrate its willingness to do so.
Software
The use of specialized garage management software is standard to optimize the operation of a garage, including managing the customer base or recording the services provided. We recommend the eSowa program. It has been released to the market at our expense, so we can provide full technical support.
Guarantees
The guarantee for services provided and repairs resulting from complaints about the services provided by another garage in the Q-Service Truck chain is a standard that results from the proper approach to the customer and the business decision that a garage makes when joining the chain.
Infrastructure for customers in the garage
The 21st century garages we associate within our network should also have a customer service desk, a waiting room and social facilities with toilets. We pay a lot of attention to this aspect.
Having liability insurance
A garage that wishes to be part of the Q-Service truck chain is required to have valid liability insurance in respect of its commercial activity for the duration of the contract.
Appropriate garage branding
Visual identification of the premises where the garage is located, in accordance with contractual requirements. The Q-Service Truck logo must be displayed in a clearly visible place. Care for the aesthetics of the building and respect for customer values.
Active cooperation with Inter Cars
Maintaining an active commercial cooperation with Inter Cars, focusing in particular on the chain's strategic partners. This is an important point because our business partners are invited to join the chain. This gives us the guarantee that the garage is supported at the right level in terms of logistics.
Passing an audit
Our aim is to develop the garages and this is the objective of the audit of each garage carried out for us by an external company. We pay attention to legal, environmental, local and commercial aspects.
Contact us
What is the biggest benefit for a garage owner to join the Q-Service Truck network? It is the opportunity to be part of the group of exceptional partners with a lot of knowledge and willingness to collaborate. It is worth finding yourself in this company for safety and to offer services throughout Romania. We don't put labels on garages, we help them develop by providing access to new technologies and innovations. If you want to be part of a group that shares the passion and knowledge of the trucking market - join us! Write us!