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Create success with us

Working together we will achieve more! Members can count on each other's support, assistance and specific business benefits. It is not only a network of services, but also a group of partners working towards a common goal!

Benefits of joining Q-Service Truck

A warehouse worker in overalls using a computer at a desk, with a truck in the background.

Faster and more convenient access to computer programs

Working with Q-Service Truck is much easier, because our members can use innovative tools that facilitate the management of operations, at a special price or even completely free of charge. These solutions include Inter Cars e-Catalog, e-Sowa or HaynesPro TRUCK.

Special offer for garage equipment

A modern truck service should use the best equipment. In today's world, it is a necessity, not a luxury. Our services are offered the opportunity to purchase specialized equipment and tools from the range of "Inter Cars" service equipment under special conditions. For example, we can offer the KTS TRUCK diagnostic tester or the BAT 115 battery tester.

Special training

Professional development of service workers is one of the priority areas of Q-Service Truck. We regularly organize technical training sessions exclusively for members of our service network. All trainings are conducted by highly qualified specialists and teachers - experts representing both Inter Cars and leading manufacturers of parts or service equipment. Our training takes place in a hybrid way: in the classroom or at a distance. Did you know that by joining our network, you can obtain licenses for e.g. Knorr, Wabco, or get licenses to repair and service digital tachographs on preferential terms?

Access to a closed Facebook group

Our Facebook community is a private space where network members come together to share expert advice on hot topics like vehicle diagnostics. Here we also publish special offers and promotions exclusively for Q-Service Truck network services. You can be sure that you will always find the most important information in one place and you can share knowledge, ideas and comments with other members of the network.

Access to unique knowledge

The services in our network service a wide range of vehicle brands, but many of them have specialized licenses for specific vehicle manufacturers. As a result, the Q-Service Truck network has a wealth of knowledge about a particular model of vehicle that independent truck services often do not have. In addition, the partnership with Inter Cars gives these services many opportunities for expansion, such as the opportunity to become dealers and/or service points for Ford Truck, Byd electric vehicles or to service Feber trailers.

Work clothes

We offer comprehensive workwear rental and service for all services in our network. Clothes are cleaned in a professional dry cleaner, and each service offers the opportunity to prepare clothes with an individual logo of the service. In stock, there is also clothing with the Q-Service Truck logo, which the service can purchase for its own employees or receive free of charge during Inter Cars promotional campaigns.

Special promotions

Another feature of our network is the attractive promotions exclusively for the group's truck services. Valuable prizes are guaranteed to participants upon completion of set plans. Once every three months, service stations also participate in special promotions and compete in additional campaigns exclusively for the Q-Service Truck network. Cooperation with network partners such as Bosch, Castrol, MANN, Prometeon and ZF is a guarantee of continuity of promotions.

Legal aid

We are well aware of the day-to-day problems of an entrepreneur running a truck service. Are you having trouble with an unreliable contractor? Does the customer require repair or replacement of goods or wants to terminate the concluded contract? He/she doesn't want to pay for the service provided, and perhaps demands compensation? We will help you solve any difficult situation. We provide support for network services at all levels, and we also provide legal assistance.

Vehicle fleet repair

As part of our truck repair program, we transfer service orders to Inter Cars cooperating service stations, and Inter Cars pays for the services. These orders are reliable and secure. In return, we expect reliable work, communication through the system and support in case of problems. Naturally, when placing an order, we first choose a network truck service.

Bio Service

"Bio Service" is a program implemented by Inter Cars, according to which service waste is comprehensively managed and disposed of. We manage all the waste generated in the service and simplify the document management as much as possible. In addition to helping with waste sorting, we help with their removal and also provide consultations.

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Audit completed

We are committed to ensuring that all truck services in the network are of the same high standard. We require that they have the necessary tools to perform the repair. A list of these tools is available to our candidates. If the candidate does not have everything, they have time during the letter of intent period to complete the offer. When they buy from Inter Cars, they can get everything completely free of charge, meeting contractual obligations that allow them to cover the cost of the devices.

Adequate range of services

We define the scope of services provided by the service belonging to the network. This is to ensure that at each Q-Service Truck service, the customer can receive a wide range of services and expect a similar quality of service. We also help you acquire new qualifications and licenses so that the service meets our requirements.

Let's cooperate

We are looking for truck services that want to identify with Q-Service Truck and work closely with other members of the organization. We strive for effective communication and a good atmosphere. One of several communication channels in the network is a closed Facebook group to which all Q-Service Truck members belong. We also organize regular meetings. Participating in the Q-Service Truck network is essential.

Manufacturer's Licenses

Membership in our organization requires a minimum of three component or vehicle manufacturer licenses, including one pneumatic equipment manufacturer license. We help to obtain such licenses, but the truck service itself must also show initiative.

Software

In order to optimize the operation of the garage, the use of specialized garage management software is mandatory, including the management of the customer base or the record of the services provided. We recommend the eSowa program. We launched this on the market at our own expense, so we can provide full technical support.

Equipment required

The service and repair warranty arising from claims for services provided by another truck service in the Q-Service Truck network is a standard that arises from the proper customer attitude and business decision that the service makes when joining the network.

Service infrastructure for customers

21st Century Truck Services we partner with must also have a Customer Service Office, waiting room and social facilities with restrooms. We pay great attention to this aspect.

Liability insurance

A truck service wishing to be part of the Q-Service Truck network must have valid third party insurance relevant to its operations for the duration of the contract.

Appropriate service brand

Visual identification of the premises where the service is located, meeting the contractual requirements. The Q-Service Truck logo must be prominently displayed. We take care of the aesthetics of the building and respect the values ​​of our customers.

Active cooperation with Inter Cars

Active commercial cooperation with Inter Cars, with special emphasis on the network's strategic partners. This is an important aspect because our business partners are invited to join the network. This ensures that the trucks receive the necessary logistical support.

Guarantees

Our goal is to develop truck services, and in order to achieve this, we conduct an audit of each service performed by an external company. We address legal, environmental, facility and business issues.

Software

The use of specialized workshop management software is standard for optimizing workshop operations, including managing the customer base or recording services performed.  We recommend the eSowa program, which we launched on the market at our own expense, so we can provide full technical support.

Active cooperation with Inter Cars

Maintaining an active commercial cooperation with Inter Cars, especially with a focus on the chain's strategic partners. This is an important point, as our business partners are invited to join the chain, which ensures that the workshop is logistically supported at the right level.

Software qE1k

In order to optimize the operation of the garage, the use of specialized garage management software is mandatory, including the management of the customer base or the record of the services provided. We recommend the eSowa program. We launched this on the market at our own expense, so we can provide full technical support.

Appropriate service brand aBAr

Visual identification of the premises where the service is located, meeting the contractual requirements. The Q-Service Truck logo must be prominently displayed. We take care of the aesthetics of the building and respect the values ​​of our customers.

Contact us

We can say that it is an opportunity to join a network of qualified and willing partners. We help trucking services grow by providing access to new technology, innovation and a wide range of products. If you want to become part of a passionate and strong team - write to us!

Strategic partners

Logos of Bosch, Castrol, Mann Filter, ZF Aftermarket, and Knorr-Bremse.

Preferred partners

Logos of Febi Bilstein and NRP, representing automotive parts brands.