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Join the network

Build success together with us

We achieve more by working together! Members can count on mutual support, help and concrete business benefits. This is not just a network of workshops, but a group of partners who strive for success together!
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Through online cooperation you will get:

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Faster and easier access to computer programs

Easier business management with access to innovative tools at special prices or for free. Inter Cars e-Catalog, e-Sowa or HaynesPro TRUCK.
A mechanic in blue overalls uses a laptop to diagnose a truck on a lift.

Special offer for workshops

Modern service requires the best equipment. We offer specialized devices under favorable conditions. For example: KTS TRUCK diagnostic computer.
An instructor presents automotive components to a group of trainees in a classroom setting.

Dedicated training

Regular technical trainings led by experts from Inter Cars and leading manufacturers. The possibility of authorization, e.g. Knorr, Wabco under favorable conditions.
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Access to a closed Facebook group

A closed space for network members, where they share knowledge about vehicle diagnostics. Access to special offers and promotions exclusively for Q-Service Truck workshops.
A warehouse worker in overalls typing on a computer in an office setting with a truck in the background.

Access to unique knowledge

Workshops in the network specialize in different brands, which allows access to a wide range of knowledge unavailable to independent workshops. Development possibilities: FORD TRUCK, BYD, FEBER.
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Work clothes

Complex rental of work clothes with service. Cleaning in a professional workshop. The possibility of preparing uniforms with an individual logo of the workshop. Promotions by Inter Cars.
A truck driver in overalls sitting and using a smartphone, with a speech bubble showing a percentage symbol.

Special dedicated promotions

Attractive promotional actions exclusively for network workshops. After fulfilling the plans - interesting rewards. Quarterly promotions and additional promotions available only for Q-Service Truck.
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Legal aid

Support in business problems: unreliable partners, customer complaints, payment problems. Help in difficult legal situations for entrepreneurs who run car workshops.
A truck driver wearing blue overalls stands in a parking area with trucks in the background.

Fleet fixes

Truck repair program - secure order from Inter Cars. We, as Inter Cars, are the payers of these orders, and in return we expect reliable operation and communication through the system. The first choice for online workshops.
A mechanic in blue overalls giving a thumbs up next to certificates and a technical drawing of a car part.

Manufacturer's authorizations

The possibility of obtaining the authorization of the manufacturer of spare parts under favorable conditions. Access to the latest technologies and technical information in accordance with the manufacturer's standards.
A team of workers loading green waste bins into a truck for collection.

Bio Service

Program of management and disposal of waste from workshops. We deal with all waste from the workshop, we simplify formalities to a minimum. Advice on waste sorting and storage.

Check the cooperation rules

Having the necessary equipment

We are committed to ensuring that all workshops in the chain are of the same high quality. We require that they have the necessary tools to perform repairs. A list of those tools is available to our candidates. If the candidate does not own everything, he has time during the life of the letter of intent to complete the offer. By shopping at Inter Cars - he can get them completely free of charge by fulfilling the contractual obligations that will allow him to pay off the costs of the device.

Adequate range of services offered

We define the range of services that will be performed by the workshops connected in the chain. All this so that the customer can enjoy a wide range of services in every Q-Service Truck workshop, provided at a similar level. Of course, we also assist in obtaining new qualifications and licenses to meet our requirements.

Openness to cooperation

We are looking for services that want to identify themselves with Q-Service Truck and work closely with other members of the organization. We depend on effective communication and a good atmosphere. One of the ways of communication in the network is a closed Facebook group, to which all members of Q-Service Truck belong. We also organize periodic meetings. Participation in them is crucial in the process of belonging to the Q-Service Truck network.

Manufacturer's authorizations

A prerequisite in our organization is that the workshop has at least three manufacturer authorizations from parts or vehicle manufacturers, including one for pneumatics. We assist in obtaining such authorizations, but it is up to the workshop itself to demonstrate its willingness to do so.

Software

The use of specialized workshop management software is standard in order to optimize workshop operations, including managing the customer base or recording the services provided. We recommend the eSowa program. It was launched on the market at our expense, so we can provide full technical support.

Guarantees

The warranty for services provided and repairs resulting from complaints about services provided by another workshop in the Q-Service Truck chain is a standard that results from the appropriate approach to customers and the business decision made by the workshop when joining the chain.

Infrastructure for clients in the workshop

The 21st century workshops we connect within our Network should also have a customer service office, waiting room and social facilities with toilets. We pay a lot of attention to this.

Having third-party liability insurance

A workshop that wants to belong to the Q-Service Truck chain is obliged to have a valid third-party liability insurance in connection with its business activity during the contract period.

Appropriate marking of the workshop

Visual identification of the space where the workshop is located in accordance with contractual requirements. The Q-Service Truck logo should be displayed in a clearly visible place. Caring for the aesthetics of the building and respecting the values ​​of the customers.

Active cooperation with Inter Cars

Maintaining active commercial cooperation with Inter Cars, especially emphasizing the chain's strategic partners. This is an important point because our business partners are invited to join the chain. This gives us the assurance that the workshop is supported at the right level in terms of logistics.

Positive passing of the audit

Our goal is the development of workshops, and that is what the audit of each workshop is for, which is carried out for us by an external company. We pay attention to legal, environmental, spatial and business aspects.

Contact us

Join a community of professionals working together to grow your business in the transportation industry. Gain access to new technologies, market information and the ability to provide services to your clients throughout Bosnia and Herzegovina. If you share a passion for cars and a desire to cooperate - contact us!
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Nermin Čičak

Product manager for the LKW segment

387 61 793 777[email protected]
Contact us

Strategic partners

Logos of automotive brands including Bosch, Castrol, Mann Filter, Prometeon, ZF Aftermarket, and Knorr-Bremse.

Support partners

Logos of Febi Bilstein and NRP, representing automotive parts brands.