Build success together with us
Working together, we achieve more! Members can count on mutual support, help and concrete business benefits. It's not just a network of workshops, but a group of partners working together towards success!
Join the network - Collaboration & Development | Q-Service Truck
Q-Service Truck products for your workshop
Uniform colors and logo are the foundation of building brand awareness and uniqueness. Mark your membership in the Q-Service Truck network today and discover a wide range of products branded with our logo.
Through network cooperation you will gain:
Faster and more convenient access to computer programmes
Running a business with Q-Service Truck is made much easier, thanks to access to innovative tools that facilitate business management at special prices or even completely for free. These solutions include Inter Cars e-Catalog, e-Sowa or HaynesPro TRUCK.
Special offer for garage equipment
A modern garage should have best available garage equipment. In today's world this is a necessity, not an option. We offer our garages the possibility to purchase specialized equipment and tools from the Inter Cars garage equipment range on special terms. As an example we can take diagnostic tester KTS TRUCK or battery tester BAT 115.
Dedicated trainings
Professional development of garage employees is one of top priority ideas at Q-Service Truck. For this reason we are preparing regular technical trainings especially for the members of our garage chain. They are all delivered by highly qualified specialists and expert trainers, who come from both Inter Cars and leading manufacturers of parts or garage equipment. Our training courses take place either onsite or online. Did you know that by being a part of our network you can obtain authorisations for e.g. Knorr, Wabco at preferential conditions or gain authorisations to repair and service digital tachographs?
Access to a private Facebook group
The community we have created on Facebook is a closed space that brings together members of the chain, who share expert tips on topics such as vehicle diagnostics. It is also a place where we share special offers and promotions available exclusively to garages in the Q-Service Truck chain. You can be sure that you will always have the most important information in one place and that you will be able to exchange knowledge, ideas and comments with other members of the chain.
Access to unique knowledge
The garages in our chain look after vehicles of various makes, but many of them have specialised authorisations from specific car makers. As a result, as a Q- Service Truck chain, we have access to an extremely broad knowledge of a given vehicle model, which is often unavailable to garages operating on their own. In addition, cooperation with a partner such as Inter Cars offers many development opportunities for garages, e.g. the possibility of becoming a FORD TRUCK, BYD electric vehicles dealer/service point or servicing FEBER trailers.
Working clothes
We offer all garages, which are part of our network, the possibility of comprehensive rental of workwear together with service. The garments are cleaned in a professional laundry facility, and each service has the option of preparing outfits with the individual logo of their garage. Garage clothing with the Q-Service Truck logo is also available in stock, which a garage can purchase for its employees on its own or receive from Inter Cars during promotional campaigns.
Special dedicated promotions
Another point that sets us apart are our attractive promotional campaigns aimed exclusively at affiliated garages. Participants are guaranteed exciting prizes after realizing the required plans. Every three months, garages also take part in quarterly promotions created exclusively for them and compete in additional campaigns available only for the Q-Service Truck chain. Cooperation with chain partners such as: Bosch, Castrol, MANN, Prometeon and ZF is a guarantee of promotional campaigns continuity.
Legal assistance
We are well aware of the problems faced by an entrepreneur running a garage on a daily basis Do you have a problem with an unreliable contractor? A customer demands repair or replacement of goods or wants to terminate a concluded contract? S/he doesn't want to pay for the service provided or perhaps demands compensation? We will help you out of any difficult situation you find yourself in. We support chain garages at every level, also providing them with legal assistance.
Fleet repairs
Through the truck repair programme, we pass on service orders to the garages cooperating with Inter Cars. We, as Inter Cars, are the payer of these orders. They are secure for the garage - in return we expect reliable work, communication with us via the system - and we are there to help if any problems arise. Naturally, the first choice when placing an order is to choose a chain garage.
Manufacturers' authorisations
The possibility of obtaining authorisation from spare parts manufacturers under preferential conditions. Access to the latest technologies and technical information in accordance with manufacturers' standards.
Bio Service
Bio Service is a programme implemented by Inter Cars that deals with the management and disposal of garage waste in a holistic manner. This means that we deal with all the waste generated by the garage and simplify the paperwork involved to the necessary minimum. In addition to assistance with waste segregation, we also offer advice and assistance with waste disposal.
Check the terms and conditions of cooperation
Having the required equipment
We are committed to ensuring that all garages in the chain are of an equal, high standard. We require them to have the tools necessary to carry out repairs. A list of these is available to our candidates. If a candidate does not have everything, they have time during the letter of intent period to complete the offer. And by shopping at Inter Cars - they can acquire it completely free of charge by fulfilling contractual obligations that will allow them to pay off the cost of the devices.
Manufacturer authorisations
A precondition in our organisation is to have a minimum of three manufacturer authorisations from component or vehicle manufacturers, including one for pneumatics. We assist in obtaining such authorisations, but it is the garage itself that must demonstrate its willingness to do so.
Passing an audit
Our aim is to develop the garages and this is what the audit of each garage carried out for us by an external company serves to achieve. We pay attention to legal, environmental, premises and business issues.
Active cooperation with Inter Cars
Maintaining active commercial cooperation with Inter Cars, particularly emphasising the Chain's strategic partners. This is an important point because our business partners are invited to join the Chain. This gives us the assurance that the garage is supported at the right level in terms of logistics.
Guarantees
A guarantee for the services provided and repairs resulting from claims about services provided by another garage in the Q-Service Truck chain is a standard resulting from the appropriate customer approach and the business decision a garage makes when joining the Chain.
Infrastructure for customers in the garage
The 21st century garages which we associate within our Network should also have a Customer Service Office, a waiting room and social facilities with toilets. We pay great attention to this.
Software
The use of specialised garage management software is standard in order to optimise the operation of a garage, including the management of the customer base or the recording of services provided. We recommend the eSowa programme. It was launched on the market at our own expense, so we can provide complete technical support.
Having a third party insurance
A garage that wishes to belong to the Q-Service Truck Chain is obliged to have a valid third party insurance with respect to its business activity during the contract period.
Appropriate range of services
We define the scope of services to be performed by a garage associated in the chain. This is all to ensure that the customer can benefit from a wide range of services in every Q- Service Truck garage, provided at a similar level. Of course, we also assist in acquiring new qualifications and licences to meet our requirements.
Openness to cooperation
We are looking for garages that want to identify themselves with Q-Service Truck and work closely with the other members of the organisation. We are committed to efficient communication and good atmosphere. One of several channels for communication within the chain is a closed Facebook group to which all Q-Service Truck members belong. We also organise regular meetings. Participation in the meetings is the key to being in the Q-Service Truck Chain.
Appropriate branding for the garage
Visual identification of the premises where the garage is located in line with the contractual requirements. The Q-Service Truck logo should be displayed in a well-visible place. Care for the aesthetics of the building and respect for customer values.#
Contact us
Join a community of professionals who together develop business in the transport industry. You gain access to new technologies, market knowledge and the ability to offer your customers service throughout Poland. If you share our passion for automotive and willingness to cooperate - write to us!
Strategic partners
Supporting partners
